712 Privacy Policy — How We Protect Your Information

Information We Collect

When you register or use the 712 platform, we collect certain categories of information to enable proper service operation and ensure your account security. The categories collected include:

• Account information: Full name, date of birth, mobile phone number, and email address you provide during registration.
• Identity verification information: Documents submitted for account verification during withdrawal processing are stored encrypted and not disclosed.
• Local payment information: Details of RM payment methods used, including bank or e-wallet names, are stored, but full account numbers are not saved on our servers directly except through secure payment processors.
• Device and browser data: IP address, device type, operating system, browser version, and session data collected automatically when you access the platform.
• Usage data: Records of platform activities including betting history, game sessions, login times, and account setting preferences.
• Cookies: Session and preference cookies that help the platform remember your settings and enhance your user experience.

712 does not collect information beyond platform operational needs and does not request sensitive data like your bank password or e-wallet PIN directly.

How Your Information Is Used

712 uses collected information solely for legitimate platform operations and to improve user experience. The primary purposes for using data are:

• Verifying your identity and securely managing user accounts
• Processing deposits and withdrawals in Malaysian Ringgit (RM) via your chosen payment method
• Detecting and preventing fraud, bot usage, or account security breaches
• Sending important account notifications such as transaction confirmations or security alerts
• Complying with legal obligations or requests from relevant authorities
• Improving platform functionality and performance based on anonymized usage data

712 does not use your information for third-party marketing without your explicit consent.

Information Sharing with Third Parties

712 does not sell, rent, or trade users' personal information to any third parties for commercial purposes. User information is only shared in the following limited and controlled situations:

• Payment processors: Required transaction information is shared with approved payment service providers such as banks and e-wallet operators to process your RM deposits and withdrawals.
• Game providers: Minimal necessary data is shared with gaming software partners to enable proper game session functionality.
• Legal requirements: 712 will disclose user information to authorities if required by applicable Malaysian law or valid court orders.

All third-party partners receiving 712 user data are required to comply with equivalent data protection standards and are not permitted to use that data beyond the scope of their agreement with 712.

Your Rights as a User and How to Contact Us

As a 712 platform user, you have the following rights concerning your personal data:

• Right of access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
• Right to correction: If the information we hold is inaccurate or outdated, you have the right to request corrections. Some details like name and date of birth can be updated directly from your account settings.
• Deletion rights: You have the right to request deletion of your personal data subject to legally mandated retention requirements. Account closure and data deletion requests must be submitted in writing to our support team.
• Right to object to processing: You may object to the processing of your data for certain purposes, subject to legitimate operational limits of the platform.

712 reserves the right to update this privacy policy from time to time to reflect changes in privacy practices or legal requirements. The latest version is always available on this page with the updated effective date. Continued use of the platform after any amendments are published constitutes your acceptance of the updated policy.

For any questions, requests, or complaints regarding your data privacy on the 712 platform, please contact our support team at: [email protected]. We strive to respond promptly to all privacy-related enquiries. You may also refer to FAQ page contact us for answers to frequently asked questions about accounts and privacy.